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The duration a package or items can stay in a warehouse for consolidation services depends on the policies of the specific warehouse or consolidation service provider. It’s essential to check with the company you’re using for consolidation to understand their storage terms and any associated fees for extended storage periods. Warehouses may have different policies, so reaching out to them directly will provide you with accurate and up-to-date information.
Can be seen in terms and conditon of our services.
We can consolidate and ship a wide range of products, including electronics, fashion items, beauty products, and more. Feel free to inquire about specific items.
Our buying assistance service allows you to request help with purchasing items in Korea. Just provide us with the details, and we’ll handle the buying process for you.
Yes, we do have minimum order quantities for bulk purchases. Contact us with your requirements, and we’ll provide you with the necessary details.
We offer various shipping methods, including standard and express options. Shipping times vary, but we provide estimated delivery times based on the chosen method.
Import taxes and duties may apply, and they are the responsibility of the recipient. We recommend checking with local customs authorities for specific information.
Yes, once your order is shipped, we provide tracking information. You can use this information to monitor the status and location of your shipment.
We accept various payment methods, including Korean Bank Transfer, GCash and BPI Bank Tranfer. Details for payment will be provided upon order confirmation.
We strive to ensure the quality of products, but if you receive damaged or defective items, please contact us immediately. We will assist you in resolving the issue.
Returns and exchanges are subject to our return policy. Please review our policy on the website or contact us for specific information regarding your situation.
Order cancellations are possible within a certain timeframe.
While we can handle a wide range of products, certain restrictions may apply.
We prioritize the confidentiality and security of your information. We never share share any personal information of our renters.
Yes, we have special discounts for bulk orders and loyalty programs for frequent customers.
We work with reliable shipping carriers, and while we can’t guarantee specific carriers, we strive to accommodate preferences. Let us know your preference, and we’ll do our best to meet it.
Depending on the nature of your order, there may be additional fees such as handling or processing fees. Please review the breakdown of costs provided during the ordering process.
We assist with customs clearance procedures to ensure a smooth process. However, customs policies may vary, and we recommend staying informed about any specific requirements.
Yes, we offer recurring order services for specific products.
While we strive for timely deliveries, unforeseen circumstances may cause delays. We’ll keep you informed about any delays and work to resolve issues promptly.
Yes, there are limitations on package size and weight.
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